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ONLINE STORE TERMS AND CONDITIONS

Shipping

Currently due to Stage 4 restrictions and our two retail stores being temporarily closed, we can only post orders twice a week. The restrictions may also cause some shipping delays, please check your tracking number for updates.

We post nationally and to New Zealand with Australia Post tracked parcels. Estimated delivery times within Australia are 2-6 business days and 5 business days to NZ (metro areas).

If you would like us to post internationally or you require express shipping please contact us before making your purchase.

We take great care to ensure each order is packed appropriately to withstand damage during transit. We don’t take responsibility for parcels once they have been collected by Australia Post, please check your tracking information for delivery status. We will include signature on delivery for more valuable items.

Some items may be a custom order which take longer to prepare, if this is the case it will be stated in the item description.

Refunds and Exchanges

As all of the items available in our store are made by different local artists, the responsibility for each item lies with the artist who made it. We are careful to quality check each item before sending it but if you receive a faulty or damaged product please notify us straight away so we can put you in touch with the artist to either repair, replace or refund your item (this does not include reasonable wear and tear).

As our artists receive 100% of their sales, if you would like to exchange an item it will need to be with another item made by the same artist. Exchange may not be possible if you have ordered a custom or personalised item so please contact us first if you are unsure.

Many of our artist’s products are one of kind handmade pieces which cannot be replicated so if you have any concerns about sizing, shape, colour etc don’t be afraid to ask us for more details!

Sizing

We ask our artists to be as specific as possible with sizing and dimensions in their product descriptions but if anything is unclear just send us a message, if we can’t answer your questions we’ll put you in touch with the artist.

Jewellery sizing:
For ring size conversions click here

 

WEBSITE TERMS AND CONDITIONS

Please take the time to read these terms and conditions.  By using Our Website and the Services and information offered on Our Website, you are agreeing to these terms and conditions.

If you purchase products through our Website, there will be additional terms and conditions relating to the purchase.  Please make sure you agree with these terms and conditions, which you will be directed to read prior to making your purchase.

Definitions

Services means promotion, cuber services, purchases, membership subscriptions.

the Website means the website www.incube8r.com.au

We / Us etc means in.cube8r gallery and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.

The information contained on this Website should not take the place of professional advice. 

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services. 

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time without notice or reason.

Passwords and logins

You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address:

hello@incube8r.com.au

Trademarks

The trademarks and logos contained on this Website are trademarks of in.cube8r gallery .  Use of these trademarks is strictly prohibited except with Our express, written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, it’s contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites. 

You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained on this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website and/or our Services, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To view our Privacy Policy and read more about why we collect personal information from you and how we use that information, click here.

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website will be confidential due to the potential ability of third parties to intercept and access such information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria.

We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction.

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